/ Privacy Policy

Privacy Policy

1. Data controller

Content Brook Way Documentation Services
Office 11, 74 Placeholder-ro, Seo-gu, Gwangju 00000
Email: contact@contentbrookway.click
Phone: +82 62 0000 6520

2. Data we collect

Website inquiries: Name, email address, service selection, preferred date, and message content submitted through our contact form.

Service engagements: Names, contact details, device inventory information, signer roles, and custody arrangement details provided during intake and on-site sessions. We do not collect seed phrases, private keys, or PINs.

Website usage: Essential cookies for consent preference storage. Optional analytics cookies only if you accept them via our cookie banner.

3. Purpose of processing

We process personal data to:

  • Respond to inquiries and provide quotes
  • Deliver custody documentation services
  • Maintain client records for revision requests
  • Improve website functionality
  • Comply with legal obligations

Processing is based on contract performance (service delivery), legitimate interest (responding to inquiries and maintaining business records), and consent (non-essential cookies).

5. Data retention

Inquiry form data is retained for 12 months unless an engagement follows. Client engagement records are retained for 7 years after project completion, consistent with Korean commercial record-keeping requirements. Cookie consent preferences are stored locally in your browser.

6. Data sharing

We do not sell personal data. We may share data with:

  • Payment processors for invoice settlement
  • Legal authorities when required by Korean law
  • Service providers bound by confidentiality agreements (e.g., secure video conferencing for remote consultations)

7. International transfers

Some service providers may process data outside South Korea. Where this occurs, we ensure appropriate safeguards consistent with the Personal Information Protection Act (PIPA).

8. Your rights

Under PIPA, you may:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion where legally permitted
  • Withdraw consent for non-essential processing
  • Lodge a complaint with the Personal Information Protection Commission

To exercise these rights, contact contact@contentbrookway.click.

9. Security

We store client records in encrypted digital archives and physical files in our Gwangju office. Access is limited to authorised staff. No system is completely secure; we notify affected clients promptly if a breach occurs.

10. Changes

We update this policy as our practices or legal requirements change. The current version is always at this page.

Last updated: August 2025